Discover luxury senior living and quality, compassionate care at Franklin Park® Alamo Heights. Contact our team to learn how our community can benefit you or your family.
Franklin Park will always attempt to resolve complaints directly with the residents, but if you are unable to resolve a complaint regarding the community the ombudsman program provides another avenue to have that complaint heard by a neutral third party. A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.